Changing the billing contact

Communities who have elected mailed checks as their payment method will need to specify who their billing contact is. Providing the correct information is important because we'll email invoices to this person so that they can mail in a payment.

If you are needing to change who your billing contact is, you can easily do this in your Admin Control Panel. 

1. Go to the section labeled "Billing" in your dashboard.

2. Once in here, you'll want to click on the tab "Payment method." You will see a message asking if you would like to update your billing contact. To do so, click on the "Change" button in the box titled "Billing contact." 

3. This will take you to a screen that allows you to update the full name and email address of your new billing contact. 

A few days before we mail any invoice, we'll contact all administrators with billing privileges and remind them to verify the accuracy of the billing contact. 

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