Community managed vs. HOA Express managed domains
What does it mean for a domain to be managed by "HOA Express" vs. "Your community" as seen in the Admin Control Panel? Read below to find out.
HOA Express managed
This is the recommended and most popular method for domain names. All domains purchased through us, and any that have been transferred to us, will be managed by us. This means we'll handle the initial setup, routine maintenance, and renewals automatically. This saves time and money since it's included free in the deluxe plan for one domain. It also helps keep all your online presence tools under one account, which makes passing administration to future board members simpler. Plus, this method allows us to provide your community with better support since we have a complete look at your domain and its settings. It's important to note that, per our terms of service, a domain managed by us is still owned by the community to which it is assigned.
A domain that is managed by your community is one that is registered through another domain registrar. A domain registrar is a company like GoDaddy, Namecheap, Network Solutions, or others who allow people to purchase domains from them. Because it is not registered through us, your community becomes responsible for the maintenance of the domain and any initial setup needed. Your community will also be responsible for paying an annual fee to your domain registrar to keep the domain online. Because we offer free domain management with the deluxe plan (including paying for renewals and handling any necessary maintenance), we strongly recommend transferring domains to our management. For information about this process, see this help article.