Who is the billing contact?
The billing contact is only relevant for communities who have chosen to pay via check. Many communities have a dedicated person who writes checks for services, like your account manager at the management company or a community treasurer. For this reason, communities who've elected mailed checks as their payment method will need to specify the name and email address of their billing contact. We'll email invoices to this person so that they can mail in a payment.
A few days before we mail any invoice, we'll contact all administrators with billing privileges and remind them to verify the accuracy of the billing contact. We'll also notify these administrators if we don't receive the check by the due date. This way, we'll help eliminate any inaccuracies or issues in the process.